- Please do not sign acceptance if you found the goods are damaged on delivery. Kindly make a note on delivery order and contact our customer service team to arrange for a new replacement without extra charge.
- Refund will be accepted if:
Goods did not received;
Goods damaged upon arrival;
- Other reasons will be considered subject to case.
- We allowed first time purchase customers to exchange goods within 7 days after received. However, goods should be still unused / unopened.
- If the product is found to cause allergic reaction and is used less than 10%. Please contact our customer service team for advises and arrange for exchange.
- However, customers shall bear the full cost of shipping for goods exchange.
Benefits of member:
- New registered member will receive E-voucher worth RM15 for the first purchase.
Point collections for member:
- Any purchase – Every RM1 purchase amount will earn 1 point.
- Reviewing a product – Receive 100 points for every review you submitted on the product purchased.
Point redemption for member:
- Member could use the points earned to purchase the product on www.greenhaus.com.my website.
Terms & conditions:
- All reward points are earned on net order value (after any/all discounts are applied and before shipping and sales tax if any).
- Refund/adjustment of any order will result in the corresponding reduction of any reward points earned from that order.
- Product review reward points are only earned once the product review is approved for posting to the site at www.greenhaus.com.my 's sole discretion. 3-5 days business day will be required for the review to be approved. Product review points are only applicable on reviews for products that you have purchased.