- Please do not sign acceptance if you found the goods are damaged on delivery. Kindly make a note on delivery order and contact our customer service team to arrange for a new replacement without extra charge.
- Refund will be accepted if:
Goods did not received;
Goods damaged upon arrival;
- Other reasons will be considered subject to case.
- We allowed first time purchase customers to exchange goods within 7 days after received. However, goods should be still unused / unopened.
- If the product is found to cause allergic reaction and is used less than 10%. Please contact our customer service team for advises and arrange for exchange.
- However, customers shall bear the full cost of shipping for goods exchange.
Any customer with a registered account on www.greenhaus.com.my website is automatically enrolled in the GreenHaus reward program.